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Frequently Asked Questions
Unlocking Answers: FAQs Presented for Swift Solutions and Knowledge
Why counseling? Isn’t it just for crazy people? Can’t I just talk to my friend?
No, therapy isn’t just for “crazy people,” and luckily, this stereotype seems to be on its way out. The benefits of counseling are many, whether you are struggling to get out of bed every day or you have a specific issue you want to talk through. You will find that speaking with a counselor is different than talking to a friend or family member. Counselors provide more objectivity and often people are more willing to be open and honest with someone they don’t know in their personal life. Counseling can provide structure and teach skills so you can be more effective in your decision-making. Counseling can also provide you with a level of accountability that can have a profound and positive impact on your life.
Does my insurance cover Telehealth?
Depending on your behavioral health portion of benefit coverage, most insurances companies cover all Telehealth sessions. We have trained verification specialists that will run your eligibility and benefits for you to let you know what is covered prior to your initial appointment
What issues do you treat?
Reliant Counseling offers effective treatment for adults and children struggling with ADHD, Anxiety, Depression, and more. Using techniques such as Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Family / Marital, Person-Centered, Solution-Focused Brief (SFBT), and Trauma-Focused Therapy, we are here to help you take care of your mind and live your best life.
What are your fees?
Reliant Counseling's fees are $150 per session for private pay. We can also work with you on a sliding scale rate for those who qualify.
Do you take insurance?
Yes, Reliant Counseling accepts multiple insurance companies and will do our best to match you with a therapist who accepts your insurance.
What insurance companies do you accept?
We accept the following:
- BCBS
- Aetna
- Cigna
- Optum and United Healthcare
- Baylor Scott and White health
- Ambetter by Superior
- All Superior plans
- EAP programs
How do I make my first appointment?
Our office manager will get you registered as a new client over the phone and will schedule your first appointment. Or you can simply click HERE to schedule your appointment online.
What should I expect at my first session?
Your first session will be spent talking about what brings you to therapy. You can expect the following questions to be asked of you: What has happened that made you pick up the phone and make this appointment? What do you hope therapy can do for you? What are your specific goals for being here, and what do you want to see changed by coming? If you don’t have answers to all of these questions, that’s ok. Part of the process of therapy will be to help clarify these things. Each session will last 50 minutes.
How long will therapy last?
There is no hard and fast rule on this. Sometimes, people begin therapy for a very specific problem and once this problem is resolved, no additional sessions are necessary. Other people enjoy benefits of counseling for long periods of time. Specific goals for your own therapy will be established early on in the process, many times in the first session. You and your therapist will regularly review these goals and discuss whether additional sessions would be beneficial for you.
What are your hours?
Sessions are by appointment only, with hours available Monday through Friday. Limited after hour and weekend appointments are available upon request.
How much will it cost and do you take insurance?
Reliant Counseling will be participating in several insurance policies. Before your first appointment, you should check with your insurance company to determine your deductible, co-pay and possible session limits. We are in the credentialing process with many insurance companies now.
Please call our Practice Manager to determine if you are in-network. Private pay sessions for initial evaluation 60 min sessions and follow ups are $150.00 per session.
Sliding scale discounts may be available upon qualified eligible applicants.
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